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IT help desk services aim at resolving and preventing IT-related issues encountered by company’s employees or customers and ensuring the overall stability of the IT infrastructure.
IT help desk services by ScienceSoft are backed with 15-year experience and include responsive support (L1, L2, L3), as well as preventive infrastructure monitoring and maintenance, according to customers’ needs.
Help Desk Services by Loginet
Help desk consulting
We provide full-fledged advisory help. We start from conducting feasibility study. Then we advise you on a sourcing model, help desk team lineup and costs breakdown. You also get recommendations on a best suited help desk toolkit.
Help desk outsourcing
We provide full-fledged advisory help. We start from conducting feasibility study. Then we advise you on a sourcing model, help desk team lineup and costs breakdown. You also get recommendations on a best suited help desk toolkit.
Customer service desk
We provide full-fledged advisory help. We start from conducting feasibility study. Then we advise you on a sourcing model, help desk team lineup and costs breakdown. You also get recommendations on a best suited help desk toolkit.
Outsourced Network Operations Center (NOC) services
We provide full-fledged advisory help. We start from conducting feasibility study. Then we advise you on a sourcing model, help desk team lineup and costs breakdown. You also get recommendations on a best suited help desk toolkit.
Outsourced technical support
We provide full-fledged advisory help. We start from conducting feasibility study. Then we advise you on a sourcing model, help desk team lineup and costs breakdown. You also get recommendations on a best suited help desk toolkit.
Managed help desk services
We provide full-fledged advisory help. We start from conducting feasibility study. Then we advise you on a sourcing model, help desk team lineup and costs breakdown. You also get recommendations on a best suited help desk toolkit.
Savings and Professional Support Seem Mutually Exclusive?
Don’t look for more information – have a consultation with our team and know for sure if Dynamics 365 is the right solution for you.
Why Choose Loginet
- Microsoft Partner since 2008.
- .NET development since 2004.
- SharePoint consulting and development since 2007.
- Experience with Power BI since 2016.
- Projects with Microsoft Dynamics CRM implementation since 2008 (with Dynamics 365 since 2016).
- Competencies in advanced IT fields like big data, IoT, AI/ML, AR/VR, blockchain, image analysis, etc.
- In cybersecurity since 2003.
- 700+ dedicated Industry and technical specialists.
- Solutions for 30+ industries delivered.
Loginet helps companies unfold holistic digital transformation and achieve the highest ROI from the initiatives based on Microsoft techs.
What IT Components We Cover
We ensure the stability of your IT infrastructure or its components:
- Microsoft Partner since 2008.
- .NET development since 2004.
- SharePoint consulting and development since 2007.
- Experience with Power BI since 2016.
- Projects with Microsoft Dynamics CRM implementation since 2008 (with Dynamics 365 since 2016).
- Competencies in advanced IT fields like big data, IoT, AI/ML, AR/VR, blockchain, image analysis, etc.
- In cybersecurity since 2003.
- 700+ dedicated Industry and technical specialists.
- Solutions for 30+ industries delivered.
What You Get with IT Help Desk Services
Scalable IT service desk
- A 23-30% increase in marketing ROI.
- A 30-45% increase in sales revenue.
- A 90-98% CSAT score.
Thought-out user guidance
- A 23-30% increase in marketing ROI.
- A 30-45% increase in sales revenue.
- A 90-98% CSAT score.
Improved customers’ satisfaction and user adoption
- A 23-30% increase in marketing ROI.
- A 30-45% increase in sales revenue.
- A 90-98% CSAT score.
Transparent reporting
- A 23-30% increase in marketing ROI.
- A 30-45% increase in sales revenue.
- A 90-98% CSAT score.
Technologies We Work With
Big data
Web
BACK END
FRONT END
Mobile
Big data
Big data
Big data
Big data
Big data
Big data
Languages Our Help Desk Teams Speak
- English
- Spanish
- German
- French
- Polish
- Czech
- Turkish
- and more
Why Going for IT Help Desk Services Is a Good Bargain
40-70%
application user satisfaction rate
96.6%
application user satisfaction rate
40%
application user satisfaction rate
3-5x
application user satisfaction rate
50-200%
application user satisfaction rate
20-50%
application user satisfaction rate
Make Your IT Infrastructure Reliable Now!
Don’t look for more information – have a consultation with our team and know for sure if Dynamics 365 is the right solution for you.
