Microsoft Dynamics 365

Apps That Piece Together into Unique Solutions

With 33-year experience in building software, ScienceSoft leverages low-code development of feature-rich custom apps by using Microsoft Power Apps.

With 700 employees on board, 15 years in SharePoint and 11 years in Office 365 development, ScienceSoft delivers robust and cost-effective solutions to help organizations get the most of the collaboration, communication and content management capabilities of these platforms.

Business Areas Where Dynamics 365 Can Be a Game Changer

Microsoft unites a whole collection of business apps under the name Dynamics 365. We understand how hard it may be to navigate Microsoft’s offer and understand how particular products can be useful. We’ve made things easier for you by describing six coherent solutions composed of Dynamics 365 products that can transform each respective business area.

When reading, don’t think about how to create a solution – leave this job to us. Just see how your business processes may become more agile, cost-effective, and rewarding.

Sales

A sales solution will help your team close larger sales deals faster and count on repeat sales due to more trustful relations with customers. All in all, you get a platform that covers all steps of a sales pipeline, turning it into a transparent and controllable process. All customer information gets accumulated in separate accounts so that your team always works in an up-to-date context. Plus, sales reps have helpers along the way, like AI-powered lead prioritization to focus on sales-ready leads or alerts to respect all agreements with customers and never let them down with unreturned calls or unsent emails.

Apps that can be used:

Marketing

A marketing solution enables mass personalization of customer experience, effective even for the largest and most diverse audiences and across different interaction channels. The platform relies on customer data collected from all your available sources and allows you to bring to action a whole set of strategies to reach different customer segments. Orchestration capabilities are really robust – it will be a pleasure for your team to plan, map, and activate customer journeys, all from the same place.

Apps that can be used:

Customer service

A customer service solution will be all-in-one software for your contact center. It serves all possible interaction channels, be it live interactions via phone, emailing, chatting, AI-powered chatbots, or self-service portals. With this solution, you can significantly improve customer service KPIs: intelligent case prioritization and routing will accelerate response time, while instant access to customer data and knowledge articles will contribute to fast case resolution. Your frontline workers will be equipped with a mobile version to solve issues on-site.

Apps that can be used:

Commerce

A commerce solution is excellent for omnichannel retail as it natively unites customer data from online and offline channels enabling a unified customer view and consistent experience. You can also use it for digital commerce only – it offers a headless commerce platform, so we can set up one common back office and create storefronts for any digital channels you want to sell through. Inventory and order fulfillment operations will be integrated too, making it easy to control inventory levels and coordinate omnichannel delivery.

Apps that can be used:

Supply chain

This solution will put you in full control of the planning, movement, storage, and distribution of your assets. It aggregates and derives insights from data from all the systems across your supply chain. Additionally, we can set up the Sensor Data Intelligence tool to collect and analyze data from connected devices. Real-time visibility will help you timely detect and prevent any process hindrances. For example, out-of-stock spare parts will never be a reason for a disrupted manufacturing process again.

Apps that can be used:

Finance

This solution will be the heart of your financial management, facilitating the generation and management all types of financial reports you need. It won’t only aggregate data and get the full visibility of your organization’s financial health but will help you make the right decisions due to embedded analytics and AI. With proper process automation delivered with this solution, your team will surely start enjoying the month-end close process!

Apps that can be used:

It All Sounds Cool, But You Still Doubt If Dynamics 365 Is One and Only?

Though we are obviously huge fans of Dynamics 365, we totally understand that these solutions are not universal, and they may or may not correspond to your specific business needs. So, we offer you technology consulting – we will collect your business requirements and analyze several alternative platforms along with Dynamics to find the best match.

Why You Will Love Dynamics 365

Rational pricing

Microsoft distinguishes between a base license (a core app that you buy at full price) and attach licenses (additional apps composing your solution that you buy at discounted prices).

Connectivity

Microsoft advocates data-driven solutions, so each Dynamics app easily integrates with inbound and outbound systems for data exchange.

Predictive analytics

Each Dynamics 365 app is armed with AI that will derive very concise but actionable insights from voluminous data.

Moderately priced customization

We can make Dynamics apps much more tailored to your processes, even without writing a single line of code. However, coding is also possible for serious changes to the core functionality.

The Role of Loginet in Your Dynamics 365 Adoption

If you choose ScienceSoft as your implementation partner, we will work towards a common goal – to make your business operations run more efficiently with the help of Dynamics 365 apps. The tasks we handle for that are diverse.

Choosing the right set of Dynamics 365 apps

You already know that Dynamics is not a monolith platform, so we first of all select business apps that will perform the functions you require. Nothing extra, only the apps where the value for your business is explicit.

Turning default apps into your unique solution

Microsoft advocates data-driven solutions, so each Dynamics app easily integrates with inbound and outbound systems for data exchange.

Managing a full life cycle of your solution

You already know that Dynamics is not a monolith platform, so we first of all select business apps that will perform the functions you require. Nothing extra, only the apps where the value for your business is explicit.

Polishing your solution over time

Microsoft advocates data-driven solutions, so each Dynamics app easily integrates with inbound and outbound systems for data exchange.

Among All Microsoft Partners, Why Loginet

We Will Help You Finally Decide To or Against Dynamics 365

Don’t look for more information – have a consultation with our team and know for sure if Dynamics 365 is the right solution for you.

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