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Software development outsourcing means handing over all or some software development processes to a third-party vendor while keeping the desired degree of control over the project. ScienceSoft helps companies from 70+ countries overcome the lack of in-house IT resources and reduce development costs by up to 1.5-2.5x compared to in-house software development.
Why Managed IT Support by Loginet?
- 33 years in IT business
- 14 years in CRM development
- 700+ professionals on board
- Salesforce partner
- A team of certified Salesforce developers and admins
- Industry expertise in manufacturing, retail, professional services, healthcare, banking, telecoms, etc.
- Multi-disciplinary expertise generated during 33 years in software development and consulting (experience in IoT, big data, data science, collaboration solutions, mobile app development and image analysis applied to complex projects that go beyond Salesforce)
Situations Where Our Managed IT Support Can Help
- 33 years in IT business
- 14 years in CRM development
- 700+ professionals on board
- Salesforce partner
- A team of certified Salesforce developers and admins
- Industry expertise in manufacturing, retail, professional services, healthcare, banking, telecoms, etc.
- Multi-disciplinary expertise generated during 33 years in software development and consulting (experience in IoT, big data, data science, collaboration solutions, mobile app development and image analysis applied to complex projects that go beyond Salesforce)
IT Components Covered by Our IT Support Services
- 33 years in IT business
- 14 years in CRM development
- 700+ professionals on board
- Salesforce partner
- 33 years in IT business
- 14 years in CRM development
- 700+ professionals on board
- Salesforce partner
What Our Managed IT Support Services Include
Our services are designed to meet the customer’s needs of different complexity. We combine mature IT service management and reasonable agility on all the stages of the managed IT support services we deliver to ensure high service quality. We proactively improve service reliability and functionality and scale up our IT support services to meet the needs of your growing business.
Loginet managed IT support services include:
IT infrastructure consulting
We define IT issues you are concerned about and the business objectives you want to achieve. We analyze the current state of your IT infrastructure, i.e., its applications, enterprise systems, cloud solutions, servers, etc. We determine the relevant technologies you may need to adopt to achieve the set business goals. Applying our ITSM experience, we help you achieve competitive advantage and viability with a full cycle of IT support services we offer – from designing your IT infrastructure to building, migrating and optimizing your workloads
IT environment administration
We define IT issues you are concerned about and the business objectives you want to achieve. We analyze the current state of your IT infrastructure, i.e., its applications, enterprise systems, cloud solutions, servers, etc. We determine the relevant technologies you may need to adopt to achieve the set business goals. Applying our ITSM experience, we help you achieve competitive advantage and viability with a full cycle of IT support services we offer – from designing your IT infrastructure to building, migrating and optimizing your workloads
Help desk support
We define IT issues you are concerned about and the business objectives you want to achieve. We analyze the current state of your IT infrastructure, i.e., its applications, enterprise systems, cloud solutions, servers, etc. We determine the relevant technologies you may need to adopt to achieve the set business goals. Applying our ITSM experience, we help you achieve competitive advantage and viability with a full cycle of IT support services we offer – from designing your IT infrastructure to building, migrating and optimizing your workloads
IT infrastructure monitoring
We define IT issues you are concerned about and the business objectives you want to achieve. We analyze the current state of your IT infrastructure, i.e., its applications, enterprise systems, cloud solutions, servers, etc. We determine the relevant technologies you may need to adopt to achieve the set business goals. Applying our ITSM experience, we help you achieve competitive advantage and viability with a full cycle of IT support services we offer – from designing your IT infrastructure to building, migrating and optimizing your workloads
IT issues troubleshooting
We define IT issues you are concerned about and the business objectives you want to achieve. We analyze the current state of your IT infrastructure, i.e., its applications, enterprise systems, cloud solutions, servers, etc. We determine the relevant technologies you may need to adopt to achieve the set business goals. Applying our ITSM experience, we help you achieve competitive advantage and viability with a full cycle of IT support services we offer – from designing your IT infrastructure to building, migrating and optimizing your workloads
IT infrastructure evolution
- 33 years in IT business
- 14 years in CRM development
- 700+ professionals on board
- Salesforce partner
- Salesforce partner
- Salesforce partner
Benefits You May Pursue and How We Deliver Them
IT management costs reduction
- Migration strategy and plan tailored to your business needs.
- Application(s) and data warehouse architectures adapted to the cloud.
- CI/CD pipeline design for quick development.
- CI/CD pipeline design for quick development.
- CI/CD pipeline design for quick development.
- CI/CD pipeline design for quick development.
- CI/CD pipeline design for quick development.
- CI/CD pipeline design for quick development.
Improving IT services quality and reliability
- Migration strategy and plan tailored to your business needs.
- Migration strategy and plan tailored to your business needs.
- Migration strategy and plan tailored to your business needs.
- Application(s) and data warehouse architectures adapted to the cloud.
- Application(s) and data warehouse architectures adapted to the cloud.
- Application(s) and data warehouse architectures adapted to the cloud.
- CI/CD pipeline design for quick development.
Providing IT evolution while keeping IT reliability high and costs reasonable
- Migration strategy and plan tailored to your business needs.
- Application(s) and data warehouse architectures adapted to the cloud.
- CI/CD pipeline design for quick development.
- CI/CD pipeline design for quick development.
- CI/CD pipeline design for quick development.
- CI/CD pipeline design for quick development.
- CI/CD pipeline design for quick development.
- CI/CD pipeline design for quick development.
Releasing internal IT management resources for other tasks
- Migration strategy and plan tailored to your business needs.
- Migration strategy and plan tailored to your business needs.
- Migration strategy and plan tailored to your business needs.
- Application(s) and data warehouse architectures adapted to the cloud.
- Application(s) and data warehouse architectures adapted to the cloud.
- Application(s) and data warehouse architectures adapted to the cloud.
- CI/CD pipeline design for quick development.
Cooperation Models We Offer
Complete managed IT support
We provide full-fledged advisory help. We start from conducting feasibility study. Then we advise you on a sourcing model, help desk team lineup and costs breakdown. You also get recommendations on a best suited help desk toolkit.
Co-managed IT support
We provide full-fledged advisory help. We start from conducting feasibility study. Then we advise you on a sourcing model, help desk team lineup and costs breakdown. You also get recommendations on a best suited help desk toolkit.
Our Approach to Organizing and Delivering Managed IT Support Services
1
Responsibility transfer
- Creating and editing customized reports for every level of expertise.
- Data ingestion from hundreds of supported data sources.
- Data transformation, cleaning, data model creation with built-in Power Query Editor.
- AI-driven analytics.
- Interactive reporting with pre-built or custom visuals.
2
Service delivery
- Creating and editing customized reports for every level of expertise.
- Data ingestion from hundreds of supported data sources.
- Data transformation, cleaning, data model creation with built-in Power Query Editor.
- AI-driven analytics.
3
Improvements
If you aren’t sure which subscription plan to choose to ensure Power BI feasibility and its maximum ROI, our Power BI consultants are ready to assist.
Our Approach to Collaboration
Following a result-oriented approach to collaboration, we build strong and open communication with our customers and third-party vendors avoiding conflict situations and finger-pointing. We work together with your IT department or with the teams of your other vendors to satisfy your IT needs and quickly solve any occurring problem while staying within budget and technical limitations. Thus, we minimize management and administration efforts on your side.
Below, you can see how an effective multi-tiered approach to collaboration may look (we can adjust it according to your specific requirements and wishes):
KPIs & SLOs for Total Transparency of Our Service Activities
Following a result-oriented approach to collaboration, we build strong and open communication with our customers and third-party vendors avoiding conflict situations and finger-pointing. We work together with your IT department or with the teams of your other vendors to satisfy your IT needs and quickly solve any occurring problem while staying within budget and technical limitations. Thus, we minimize management and administration efforts on your side.
Below, you can see how an effective multi-tiered approach to collaboration may look (we can adjust it according to your specific requirements and wishes):
Tools and Technologies We Work With
Big data
Web
BACK END
FRONT END
Mobile
Big data
Big data
Big data
Big data
Big data
Big data
Are you trying to strike a balance between the reliability and evolution of your IT infrastructure?
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