Telecom Services
Business Phone Systems and Microsoft Teams Phone in Queensland
Move your business phones to the cloud. Keep your numbers, add Teams calling and give staff the handsets and apps that suit how they work.
Business Calling That Works Wherever Your Team Does
The copper phone network has been replaced by the nbn, and many older on-premises phone systems are reaching end of life. For most small and mid-sized businesses, a cloud phone system or Microsoft Teams Phone is now the simpler option. There’s no phone hardware in the comms cupboard, and features like call queues, auto attendants and mobile apps come built in. Loginet helps Gold Coast, Brisbane, Toowoomba and Queensland businesses choose the right calling platform, port existing numbers, set up handsets and support the system after go-live.
Our Business Phone Services
Cloud PBX (Hosted Phone Systems)
A fully hosted business phone system with auto attendants, call queues, hunt groups, call recording and voicemail-to-email, managed from a web portal.
Microsoft Teams Phone
Make and receive external calls directly in Microsoft Teams on desktop, mobile or a Teams-compatible handset. We set up licensing, the calling connection, numbers and call flows.
Yealink Handsets & Headsets
Business-grade desk phones, cordless DECT phones, conference phones and headsets, pre-configured before delivery so they work on day one.
Number Porting
We manage moving your existing geographic, 1300/1800 and mobile numbers to your new service, including paperwork, timing and cut-over testing.
Call Flows & Auto Attendants
Business-hours routing, after-hours diversion, IVR menus and queues designed around how your customers actually reach you.
nbn Migration of Special Services
We identify lines still used by alarms, lift phones, EFTPOS and fax, and plan how each one is moved or replaced.
How We Move Your Phones
01
Assess
We review current lines, numbers, contracts, handsets, call volumes and internet capacity.
02
Design
We choose a cloud PBX or Teams Phone, then design call flows, user licences and handset needs, and draft the porting plan.
03
Deploy
We pre-configure handsets and apps, submit port requests, test call flows and cut over at an agreed time.
04
Support
Our team handles user adds, call-flow changes, handset swaps and fault resolution.
Why Choose Loginet for Business Phones
Phones and IT together
Your phones depend on your network, Microsoft 365 and internet, and we manage all three.
Local setup and training
On-site or remote setup for Toowoomba, Gold Coast and Brisbane offices, with short training for staff and receptionists.
Planned cut-over
Number porting and go-live are scheduled to minimise missed calls.
Transparent recommendations
We explain the difference between cloud PBX and Teams Phone in plain English and recommend the better fit.
Common Questions About Business Phone Systems
What's the difference between a cloud PBX and Microsoft Teams Phone?
A cloud PBX is a dedicated hosted phone system with its own apps and handsets. Teams Phone adds external calling to Microsoft Teams, so calls, chat and meetings sit in one app. Teams Phone suits businesses already working in Microsoft 365; a cloud PBX can suit teams that need advanced reception or call-centre features.
How long does number porting take?
Simple ports often complete within a few business days. Larger or more complex ports, such as number ranges, 1300/1800 numbers or numbers with multiple services attached, can take longer. Keep your existing service active until the port is complete. We’ll give you a realistic timeline once we’ve seen your account details.
Can staff use their mobiles for business calls?
Yes. Softphone apps let staff make and receive calls on their business number from a mobile or laptop, so their personal number stays private.
Will we still be able to call 000?
Yes. Emergency calls work on cloud and Teams calling, but each user’s emergency address must be registered correctly, and VoIP depends on power and internet. We set up emergency addresses and recommend backup options such as a mobile or UPS for critical sites.
Not Sure Where to Start with Your Business Phone System?
We’ll review your current lines and contracts and show you what a cloud or Teams-based phone system would look like for your business.
