Prices checked: 11 October 2026
Most Queensland managed IT providers charge a fixed monthly fee per user. Published prices from South East Queensland providers in October 2026 range from about $45 to $295 per user per month, depending on what’s included, with most full-service plans quoted between roughly $100 and $220. Security, onsite support, servers and after-hours cover drive the difference.
Loginet’s own plans are $84, $105 and $129 per user per month (ex GST), month-to-month, with a minimum of 5 users. Details are further down.
The short answer
| Level of service | What’s typically included | Published SE QLD range (per user/month) |
|---|---|---|
| Basic monitoring and patching | Remote monitoring, patching, antivirus; support often billed hourly | About $45–$95 |
| Standard managed IT | Unlimited remote helpdesk in business hours, monitoring, patching, Microsoft 365 admin | About $100–$180 |
| Full managed IT plus security | Standard plus onsite support, email security, backup, stronger endpoint protection | About $180–$250 |
| Premium or regulated | Priority response, after-hours cover, compliance support, multi-site | About $220–$300+ |
Ranges are drawn from prices and pricing guides published by South East Queensland managed IT providers, checked on 11 October 2026. Some prices are ex GST and some inc. GST, and inclusions vary, so check each quote.
or call (07) 4599 7909
Published managed IT prices in Queensland (October 2026)
These are prices that other Queensland providers publish on their own websites. We show them without provider names so you can sense-check the quotes you receive. Inclusions vary a lot between them.
| Provider type and location | Published price | Unit and basis |
|---|---|---|
| Toowoomba provider, tiered plans | $45 / $75 / $110 | Per user/month, ex GST, minimum 5 users |
| Brisbane provider with a Toowoomba page | $115 | Per user/month, ex GST, minimum 5 users |
| Gold Coast provider, regional guide | $120–$220 for most Toowoomba SMBs | Per user/month, range |
| Brisbane provider | From $100; ad-hoc work $175/hr | Per user/month, ex GST |
| Brisbane provider, per PC | $110 (min 5); $235 unlimited (min 10); extra work $200/hr | Per PC/month, inc. GST |
| Brisbane/Gold Coast provider | Security-led $125–$155; fully managed $220–$295 | Per user/month |
| Gold Coast pricing guide | $120–$220 typical; premium $250–$300+ | Per user/month, market range |
Published prices as at 11 October 2026; check GST basis and inclusions. Prices change, so confirm with each provider.
How managed IT is priced
Per user
The most common model. You pay a monthly fee for each person, which covers their laptop, phone and accounts. It is easy to budget and scales as you hire.
Per device
You pay for each computer, server or network device. This suits businesses with shared devices, such as warehouses, workshops, clinics or retail counters, where several staff use one PC.
Tiered bundles
Many providers sell two to four plans. Lower tiers often leave out security tools, backup or after-hours cover, so check what each tier really includes before comparing prices.
Base plan plus hourly
Some plans cover monitoring and patching, with support or extra work charged by the hour. Published hourly rates in Brisbane range from about $175 ex GST to $200 inc. GST.
Project work and onsite visits
Migrations, office moves, new installations and hardware rollouts are usually quoted separately. Some providers also charge for onsite visits or travel outside their core area.
What drives the price up or down
- Number of users and devices
- On-premises servers and the number of sites
- The security stack: endpoint detection and response, email security, MFA management, SIEM and monitoring
- Your Essential Eight target maturity level
- What is backed up and how often restores are tested
- Support hours and after-hours cover
- How much onsite work you need, and travel to regional sites
- Compliance and industry requirements
- Contract term
- The state of your environment at the start, which affects onboarding work
What should be included in a managed IT plan
A solid plan for a small or medium business should cover:
- Helpdesk support for your staff
- 24/7 monitoring and regular patching
- Endpoint security (antivirus and EDR)
- Email security
- Microsoft 365 management
- Backup with tested restores
- Vendor management (internet, phones, line-of-business software)
- Onboarding and offboarding of staff
- Regular reporting
- Strategy and planning reviews
Read more: what’s actually covered by managed IT services and IT support.
Hidden costs to check before you sign
- Onboarding fees. One Gold Coast pricing guide puts typical SMB onboarding at $1,000–$5,000.
- Project work, such as migrations and new installs.
- Onsite callouts and travel charges.
- After-hours rates.
- Markups on hardware and software licences.
- Per-ticket charges or caps on “unlimited” support.
- Minimums. Several Queensland providers publish a 5-user minimum.
- Lock-in and exit terms, including long fixed contracts.
- Offboarding or handover fees if you leave.
or call (07) 4599 7909
Example monthly budgets (illustrative only)
These examples use published per-user prices from other Queensland providers to show the maths. They are not quotes.
| Business size | Low published rate ($45) | Mid published rate ($150) | High published rate ($295) |
|---|---|---|---|
| 5 users | $225 | $750 | $1,475 |
| 10 users | $450 | $1,500 | $2,950 |
| 20 users | $900 | $3,000 | $5,900 |
Remember to add software licences, projects and any onboarding fee, and check whether each price is ex or inc. GST.
Managed IT vs an in-house IT person
For most small businesses, managed IT costs less than employing a full-time IT person, and you get a team with security, cloud and networking skills instead of one generalist who also needs holidays and sick leave. Larger businesses often combine both through co-managed IT. We compare the two in more detail in MSP vs in-house IT costs.
Do prices differ between Brisbane, the Gold Coast and Toowoomba?
Not in a consistent way. Published Toowoomba prices include both the lowest figures we found and mid-market plans, while Brisbane and Gold Coast pricing guides cluster around $100–$220 per user per month. The bigger regional factor is onsite work: some providers quote travel to outlying towns separately. See managed IT in Toowoomba, the Gold Coast and Brisbane.
How to compare managed IT quotes
Line quotes up like-for-like by checking:
- Unit: per user or per device, and ex or inc. GST
- Inclusions: what support, security and backup are covered
- Exclusions: projects, onsite visits, after hours, licences
- Service levels: response targets and support hours
- Security tools: which products, and who manages them
- Onboarding fee
- Contract term and exit terms
What Loginet charges
| Plan | Price (ex GST, per user per month) |
|---|---|
| Essentials | $84 |
| Business | $105 |
| Premium | $129 |
- Prices are ex GST, per user per month.
- Minimum 5 users.
- Month-to-month, with no lock-in contract.
- Ad-hoc work outside your plan is $145 per hour (ex GST).
Every quote lists inclusions and exclusions in writing, so you can compare it with any other provider. Talk to us about managed IT services for your business.
Frequently asked questions
How much does managed IT cost per user per month in Queensland?
Published South East Queensland prices in October 2026 range from about $45 to $295 per user per month, with most full-service plans around $100–$220. Check what is included and whether prices are ex or inc. GST.
What’s the difference between per-user and per-device pricing?
Per-user pricing covers all of a person’s devices and accounts for one monthly fee. Per-device pricing charges for each computer, server or network device, which can suit businesses with shared PCs.
Is there a minimum number of users?
Often, yes. Several Queensland providers publish a 5-user minimum. Loginet’s minimum is also 5 users.
What isn’t usually included in managed IT?
Projects, hardware and software licences are usually extra, and onsite visits and after-hours work often are too. Ask for a written list of inclusions and exclusions.
Do managed IT providers charge onboarding fees?
Often, yes. One Gold Coast pricing guide puts typical SMB onboarding at $1,000 to $5,000. Ask about it up front.
Is managed IT cheaper than hiring IT staff?
For most small businesses, yes, because you get a team with broader skills for less than one full-time salary. Our MSP vs in-house IT comparison explains the maths.
Does Essential Eight compliance cost extra?
It depends on the provider. Assessments are often quoted separately, and the uplift work depends on your target maturity level. Loginet’s Essential Eight assessments start from $2,590 ex GST for up to 20 users.
How much does Loginet charge?
Loginet’s managed IT plans are $84 (Essentials), $105 (Business) and $129 (Premium) per user per month, ex GST. Plans are month-to-month with a 5-user minimum, and ad-hoc work is $145 per hour ex GST.
Get a fixed monthly quote
Tell us about your users, devices and sites and we will quote a fixed monthly price, with every inclusion listed. Call (07) 4599 7909.
or call (07) 4599 7909
